Our IELTS Test Centre team is here to help you.

If you require more information regarding the IELTS test or would like to apply for a test, our reception desk is located at:

IELTS team

Monash College IELTS Test Centre
49 Rainforest Walk
Monash University
Clayton VIC 3800

Opening hours are:

Monday - Friday: 10am - 4pm

Office Closed:  Tuesday25 April 2017  (Easter Holiday)

If you have a question please call: +61 3 9905 8407 or email us at:

IELTS Complaint Procedure

As per the Notice to Candidates section of the IELTS Application form, if you believe your performance may be affected by ill health you must inform the test day supervisor or invigilator on the day of the test.  This may be for any reason including the way in which the test is delivered at  the centre.

If you have a complaint relating to the delivery of the test, you must submit your complaint to the test centre before your results have been issued. The IELTS Test Partners will not accept complaints relating to the delivery of the test after results have been issued.

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