Contact us

Our friendly IELTS Test Centre team is here to help you.

Opening hours

Monday - Friday: 10am - 4pm

Note: On Friday, 8 December 2017, our opening hours are from 10am - 12noon

Office location

Monash College IELTS Test Centre
49 Rainforest Walk
Monash University
Clayton VIC 3800

Information and enquiries

Test bookings

  • You can book your test online via our test booking page.
  • Alternatively, you can book your test in person at our office location above.

Map

Feedback, results enquiries and complaints

It is important to notify us if you have concerns about the following:

  • illness on the day of your test
    • if you believe your performance may be affected by ill health, please inform your supervisor or invigilator on the day of your test
  • the way the test has been delivered
    • if you have a complaint about the delivery of the test, please report your complaint to the test centre 
  • your test result
    • to query your results, please complete the IELTS enquiry on results form (PDF, 0.07 MB) and submit it to the reception desk at the IELTS test centre with your original Test Report Form. A fee of $176 applies (refundable if your test result is changed to a higher band score).