Congratulations

Your Monash College life begins now!

Welcome. We want you to enjoy everything about Monash College and imagine that you have lots of questions. This website will help give you an idea of what to expect during your first few weeks of class, the support available and tips on making your Monash College experience even more enjoyable. Once you’ve started class, you’ll find all of your study material on Moodle - our online learning platform. Our teachers are also very friendly and they'll be able to help answer your questions or let you know who can help you.

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Congratulations and welcome to Monash College. Now that you have accepted your offer, it's time to enrol. Before enrolling, make sure you have met all the conditions of your offer.

Step 1: Create your Monash account

Already have your Monash account? Go straight to step 2.

To set up your Monash account you need your Monash ID. This is in your International Student Course Agreement (ISCA).

Create your account

If you can't see the above video you can view on Youku.

For detailed instructions click here.


Help with this step

Having trouble with your Monash account?

Activating your account

See our step-by-step guide to activating your Monash account from activation to setting up multi-factor authentication (MFA) and other handy self-service options. We strongly recommend you take up the self-service option for back-up codes and password reset - this can save you a lot of time if you forget your password or lose your phone.

Android users setting up MFA from China may encounter problems. Please see the help page at register for MFA from China.

Multi-factor authentication backup codes

If you get locked out of your account because your phone is lost, damaged, or replaced, or if you’ve accidentally deleted the Okta Verify app, you can now use a backup code to reset your MFA and get back into your account.

Password problems?

For any password problems, visit Identity Management Services. You'll also find how to register to change your own password.

Need more help?

If you're still experiencing issues creating an account and/or accessing your email, contact the Service Desk for help.

Had a previous Monash account or offer?

If you've received a previous offer and already have a Monash account, you don't need to create a new one - go straight to step 2.

Using your Monash account and email

Use your account to access your email, class timetable, my.monash portal, course materials, the library and the Web Enrolment System (WES).

We delete your account if you don't complete your enrolment, so make sure you enrol by the deadline.

Email

To access your Monash mail account log into my.monash

Your Monash account is the only email the University will use to communicate with you. You should check it at least twice a week so you don't miss important messages about your enrolment or studies.

VPN

The VPN is a virtual private network that allows you to access Monash College applications and services. It is strongly recommended that you set up the VPN. Full details and setup information can be found here.

For students from Mainland China, watch this short video to see how to install and connect to the Monash International VPN on your laptop or desktop.

If you are unable to view the video, you can watch it on Youku.

For students from all other regions, follow the Instruction here to install and connect to the Monash VPN on your laptop or desktop.

If you have any issues with accessing our VPN, contact   servicedesk@monash.edu. Leave your Monash ID number, name and contact details as well as a suitable time when a support team member can contact you and assist. Or you may wish to call them directly on +61 3 9903 2777

IT Handbook for new students

Monash IT handbook

For information about connecting to wi-fi, systems, computer labs and more, check out the Student Technology Essentials Handbook (pdf, 1.28 mb).

Internet

Internet access at Monash is provided for academic, research and administrative purposes. While we don't filter any content, when using this service you're expected to follow the acceptable use of IT policy and procedures.

Go to step 2

STEP 2: REGISTER YOUR DETAILS AND ENROL IN YOUR COURSE

ONLINE ENROLMENT IS OPEN FROM 6 DECEMBER 2021 to 6 JANUARY 2022

Register and Enrol

Using your Monash Account, you can now log into our Web Enrolment System (WES) to register your details and enrol in your course. You will need to work through each step in order - each section has to be completed before the next section is unlocked.

  1. Read through and agree to the Student Acknowledgement, Agreement and Consent
  2. Read through and complete the student visa and health cover details (OSHC)
  3. Updated your Postal Address, Home Address and mobile number
  4. Complete and submit your Unit Enrolment

Please check your offer letter (International Student Course Agreement) for the course that you are going to enrol:

CourseUnit Code(s) enrolment

Monash English Bridging for University 15 weeks

EBS0015

Monash English Bridging for Diploma 15 weeks

EBD2015

Monash English 10 weeks

ELC0010 and ELD0010

Monash English 15 weeks

ELC0015 and ELD0015

Monash English 20 weeks

ELC0020 and ELD0020

Monash English 25 weeks

ELC0025 and ELD0025

Monash English 30 weeks

ELC0030 and ELD0030

Monash English 35 weeks

ELC0035 and ELD0035

Monash English 40 weeks

ELC0040 and ELD0040

Click here to enter Web Enrolment System (WES)

Please contact Student Administration student.admin@monashcollege.edu.au if you have any difficulties enrolling in your course.

How to confirm that you have enrolled

After entering your unit(s) and submitting your enrolment, look for:

  • ENROLLED next to your unit(s)
  • Submission successful and a transaction number beginning with U

Watch the video below for a step by step guide to the process:

If you can't see the above video you can view on Youku.

Late Enrolment

You must apply for approval to enrol late by emailing latereg@monash.edu since you are unable to enrol before the course commencement date, Monday 10 January 2022..

In your email, include:

  • Your family name, given name and Monash student ID number
  • An explanation why you cannot complete enrolment on time
  • Expected date you will enrol for your English course

If you cannot enrol by Friday 14 January 2022, you may wish to consider deferring your studies. Please contact scenquiries@monash.edu to discuss your deferment.

After you login, here's what to do
  • Click the Enrolment / Re-enrolment link
  • Then agree to the Student Acknowledgement statement
  • Read through and complete the OSHC section
  • Update your postal address, home address and your mobile number at the same time
Enrolling and finding units
  • Click Enrol against all the unit(s) listed here. Monash English Bridging for Diplomas and Monash English Bridging for University students will have 1 unit listed. Monash English students will have 2 units listed. The unit(s) will change from UNCONFIRMED to Pending – Enrolled.
  • If you can’t find the unit listed, click the To Add Units Click here button and search for the unit(s) that you need to enrol for your English course.

Click 'Unit Enrolment'

Click 'Enrol' then submit enrolment

If there is no unit(s) listed, you can add unit(s) to enrol

You will receive a transaction number once you enrol successfully.

Go to step 1

Go to step 3

STEP 3: ATTEND YOUR VIRTUAL ORIENTATION (COMPULSORY)

ORIENTATION IS THE OFFICIAL START OF YOUR COURSE.

Complete your Virtual Orientation (compulsory)


The Virtual Orientation will prepare you for your studies and first day of classes. An invitation weblink to the Virtual Orientation will be emailed to your Monash Email Account on Wednesday 15 December 2021.

Before attending the Virtual Orientation, it is important that you set up the Monash VPN and understand Zoom.
If you don't do this, you will have trouble accessing the Virtual Orientation.

Zoom

Zoom is an online video conferencing tool that will keep you connected with your teachers while you are studying virtually from your home.

You will join Zoom meetings to attend your virtual classes. You can use Zoom on a computer or a mobile device. You do not need to download Zoom onto your computer, but you do need to download the app for mobiles and tablets. You will also need a working microphone and speakers.

Please take a moment to read this Zoom: Essential Skills Guide to help you use Zoom as part of the Virtual Classroom.


Virtual Orientation is compulsory and it must be completed before your class begins on Monday 8 November 2021. We will monitor the completion of your Virtual Orientation and will contact you if it is not completed.

Once you complete the videos/activities/quizzes, remember to tick the checkbox on the right side of each information to mark it as complete!

Even if one element of the Virtual Orientation is incomplete, it means that you haven't completed your Virtual Orientation!

LIVE Ask A Question

An invitation weblink to the LIVE Ask A Question session will will be emailed to your Monash Email Account on Wednesday 27 October 2021 (within the Virtual Orientation email).

During the session, you can connect directly with the Monash College team and ask questions about:

  • Academic support and tools like Zoom, Moodle and Google Suite
  • Enrolment, timetable and fees
  • Destination course advice
  • Clubs, fun activities and making friends
  • Monash account and VPN
aMigo

You can connect with Monash College and make friends with other students on your course. Click here to join the Monash College Amigo group.

Key Dates

Monday 18 October 2021 to Thursday 4 November 2021: Enrol in your course by completing your Online Enrolment via Web Enrolment System.

Wednesday 27 October 2021: Receive the Virtual Orientation weblink to your Monash Email Account

Thursday 4 November 2021: LIVE Ask A Question session will be from 2.00PM - 3.30PM Australian Eastern Daylight Time (AEDT). An invitation weblink to the LIVE Ask A Question session will be emailed to your Monash email account on Wednesday 27 October 2021.

Friday 5 November 2021: FUN Activity Live Session from 3:00PM-4:00PM (AEDT). An invitation weblink to the Fun Activity live session will be emailed to your Monash email account on Wednesday 27 October 2021.

Friday 5 November 2021: Class Timetable will be released via Allocate+ after 5.30pm (AEDT) on this day. Select the 2021 tab and 'Monash College student' under the Students section. You can find more information on your class timetable and Zoom class links under Step 4 “Check your Timetable”.

Monday 8 November 2021: Classes commence.

Go to step 2

Go to step 4

STEP 4 - CHECK YOUR TIMETABLE

Your timetable will be available after 5:30pm AEDT Friday 5 November 2021. You must complete the Online Enrolment by 1pm AEDT, Friday 5 November 2021 to be able to view your timetable when it is officially released.

Enrolling after 1pm AEDT, Friday 5 November 2021 may prevent you from starting classes on time.

VIEW YOUR TIMETABLE

  1. Go to Allocate+: https://www.monash.edu/timetables/allocate/login
  2. Click on the '2021' Tab and select 'Monash College student'

Tip: Please do not use my.monash app or link to check your Timetable

  1. Click on 'Timetable' from the top-right menu
  2. Click on the right side arrow to select the correct week


  3. Your classes will be shown in coloured blocks. Double-click on a block to see the details for that class.


  4. Write down the Class (i.e AA14), Course (i.e MEB for Uni) and Teacher(s) (i.e Ram Giri)

FIND YOUR ZOOM CLASS LINKS

  1. Go to the Moodle Site, Virtual Orientation for Term 9 English language students (embed current link and update each term) or your Course Moodle page.
  2. Select 'Class Zoom Links'


  3. Click into the link to access the document where you will find the classes listed by
    1. Course (i.e MEB for Uni)
    2. Class (i.e AA14)
    3. Teacher (i.e Ram Giri)
    4. Zoom link
  4. Make sure you copy the zoom link and save this somewhere.

  5. Join the class at the time shown in your timetable.

Check your Attendance

To find out your attendance (actual rate%* and projected rate%**), you can email Student Administration at student.admin@monashcollege.edu.au Please include your:

  • Monash ID Number
  • Full name
  • Course name

*Actual Attendance Rate% is the % of classes you have come to from the beginning of the current study period until now.
**Projected Attendance Rate% balance starts at 100% and reduces for all absences across the current study period.

Go to step 3

Go to step 5

Step 5 - Order your Monash student ID card

You may continue to this step only AFTER you have successfully set up your Monash account, completed the Online Enrolment and attended the first day of your class.

TIP: The first step requires you to upload some photo ID such as your passport to verify your identity. This is separate to the photo you provide for your student card.

  1. Log in to the Web Enrolment System
  2. In the Student Services section, go to Submit your photo for an ID card option then click Submit your photo.
  3. Scan and submit your passport photo page (page or pages with both photo and information) as proof of your identity. The photo of your passport should include your name, date of birth, country of origin, etc. View a sample of a passport photo page.
  4. Submit your individual photo for your student ID card. View Photograph Guidelines.
  5. Confirm your details, verify that your ID, name and email address is correct. For delivery method, click the Receive by mail option.

Receiving your ID card

Once your ID card is printed and ready, it will be posted to your Melbourne postal address that you updated on the Web Enrolment System.*
If you are currently not in Australia or do not have an Australian postal address you still need to order your ID card. However, you will only receive your ID card once you arrive in Australia. Please update your postal address to an Australian address in WES and email cardoffice.m-pass@monash.edu to have your card posted to your local address.

Login to order your ID card


Help with this step

Having problems with your photo ID?

Monash Student ID card guideline

A step-by-step guide to applying your Monash Student ID card

Reasons your photo may be rejected

  • You haven't provided photo ID such as a passport or driver's licence to verify your identity (first step)
  • Your ID document (e.g. passport or licence) was cropped or wasn't scanned properly
  • The photo submitted for your student card is too dark
  • Previously, you had a Monash University or College ID card
  • You selected postage to receive your card but you didn't supply a valid Australian address
Need more help?

For more help:


Go to step 4