Counselling

Studying can be fun and exciting but can also bring challenges as you adjust to a new environment. Our Counsellors are trained professionals who are here to provide you free, confidential counselling to help you manage personal, academic or emotional issues. They can even help you when you don’t know what the problem is!

If you experience any of the issues listed below - or have a problem that you can’t describe yet - meeting with a counsellor can help.

  • Personal issues such as stress, anxiety, depression, homesickness
  • Difficulty with behaviours like sleep, eating, self-harm, and drug, alcohol or internet use
  • Academic concerns or other problems that stop you from doing well in your study or attending classes
  • Relationship difficulties or conflicts with family, friends or peers
  • Culture shock and other difficulties adjusting to change or settling into your new life

The counselling team

Our counsellors will:

  • listen without judgement
  • help you manage your difficulties
  • work with you to develop better ways of coping and problem solving
  • refer you to external counselling services if your issues require ongoing support (Monash College provides short-term counselling)

This conversation is private so your counsellor will not talk about your problems to others.

To make an appointment to speak with a counsellor, please head to the Counselling Portal here, and follow the instructions below:

Please note:

  • You will receive a text message appointment reminder one hour before your appointment time
  • Appointments usually take about 45 minutes
  • Make a time to talk with a counsellor when you don’t have class
  • You can also log on to the Counselling Portal to change or cancel appointments you no longer need

Monash College has temporarily closed all physical campuses to students and staff until further notice due to COVID-19. However counselling is still available via phone or video. If you are feeling stressed, anxious or experiencing any personal or psychological problems, please make an appointment via the Counselling Portal.

Clayton, 
49 Rainforest Walk

222 Bourke St,
Level 3

Caulfield,

271 Collins St
Campus

Carlyn Setia

Mon–Fri 9.00am -5.00 pm

Room G.16

Dr Megan Brownlie

Mon, Tue, Thu & Fri 9.00 am - 5.00 pm

(Not available Wed)

Office 3.23

Fereshta Rasé

Mon 1.00 pm - 5.00 pm

Room B3.17

Fereshta Rasé

Tue 3.00 pm - 5.00 pm

Room 7.10

Dr Megan Brownlie

Wed 9.00am - 5.00 pm

Room B.17

Ferehsta Rasé

Mon–Fri 9.00am - 5.00pm

(Not available Mon 1.00 pm - 5.00 pm or Wed 1.00 pm - 3.00 pm)

Meeting Room 3.05

For counselling after hours, on weekends or term holidays, students can contact any of the services below:

  • External 24-hour phone counselling for Monash students on 1300 788 336
  • Student after-hours assistance hotline on 1800 725 315 - this will provide any assistance, not just counselling, outside of normal business hours.

For support outside that offered by Monash

  • Crisis support and suicide prevention - Lifeline on 13 11 14, or counselling with translation on 131 450. Ask to talk to Lifeline in your language. Calls at the cost of a local call from a landline and additional charges apply for mobiles.
  • Beyond Blue - 1300 224 636
  • Suicide prevention - Suicideline on 1300 651 251
  • Support for teens and young adults - Kidshelpline on 1800 551 800
  • Sexual assault - Sexual Assault Crisis Line on 1800 806 292 or 9349 1766
  • Sexual assault and family violence - 1800Respect on 1800 737 732
  • Men with family and relationship concerns - MensLine on 1300 789 978
  • Drugs, alcohol and gambling - Turning Point on 1800 888 236
  • Gambling problems - Gambler's Help on 1800 858 858

There are many actions you can take to look after your wellbeing and physical/mental health. Check out the information below for ideas, strategies and online resources that can help.

Although we cannot provide individual counselling appointments to students outside of Australia, we can provide a range of other counselling supports to you.

  • You are welcome to email us so we can direct you to suitable resources and support. Other resources can also be found on the previous tab labelled Looking after your mental health.
  • You can also attend any of the Counselling workshops and activities we provide by zoom. The best places to find the latest information about Counselling events and other support services is on College Connect and in the Student Services weekly Newsletter.

For students studying outside of Australia refer to our list of international mental health supports below:

You are encouraged to research the services in your home country. We provide the below for information purposes only. Monash College does not approve or endorse the services or the accuracy or suitability of the websites or their content. The links to third-party websites are provided for convenience only and may not be current. Monash College is not responsible for the contents of the linked websites. Users access those websites, and rely on the material contained in the third party websites, at their own risk. Third-party websites should have their own Terms of Use, which we encourage users to read.

Monash students have access to an external 24-hour phone counselling service.

From Australia: 1300 788 336
From Malaysia: 1800 818 356 (toll free)
From Italy: 800 791 847 (toll free)
From other countries: +61 2 8295 2917

Bangladesh

Kaan Pete RoiEmotional Support Helpline. Phone or Email.3pm-3am, Thursday
3pm-9pm, Friday-Wednesday
info@shuni.org
http://shuni.org/

China

Beijing Suicide Research & Prevention CentreBeijing Psychological Assistance Hotline

24 hours 7 days a week

800-810-1117 (landline users)
010-82951332 (mobile phone users)
http://www.crisis.org.cn/
Lifeline ShanghaiProvides free, confidential and anonymous information and emotional support via telephone. 10am-10pm, 365 days a year(021) 6279- 8990
South East University ChinaStudent and Staff Assistance Program+86 512 62872219

Hong Kong

The Samaritans Hong Kong24 hour multilingual suicide prevention hotline.2896 0000
https://samaritans.org.hk/
Suicide Prevention Services24 hour suicide prevention hotline2382 0000
https://www.sps.org.hk/
The Mental Health Association of Hong KongCounselling Service & Information Hotline

2772 0047
http://www.mhahk.org.hk/chi/index.htm

India

iCALLFree telephone and email-based counselling services, to individuals in emotional and psychological distress.

Mon - Sat: 8:00 am to 10:00 pm

022-25521111
http://icallhelpline.org/
Vandrevala Foundation24/7 Mental Health Helpline1860 2662 345
https://www.vandrevalafoundation.com/

Indonesia

IPK Indonesia

Ikatan Psikolog Klinis Indonesia

Free online counselling by region, delivered by Clinical Psychologists

Mental Health information and resources

Information on available psychological services

+62811-265-1261
https://covid19.ipkindonesia.or.id/
Into the LightInformation on accessing Mental Health Professional Services

Mental Health information and resources

https://www.intothelightid.org/tentang-bunuh-diri/layanan-konseling-psikolog-psikiater/

Japan

Tell Lifeline JapanFree confidential telephone support nationwide

9am -11pm daily

03-5774-0992  
https://telljp.com/
UtsuInformation about depression, symptoms and support optionshttps://utsu.ne.jp/

Malaysia

Befrienders Kuala Lumpur24 hour hotline providing emotional support for those in distress03-7956 8145  
https://www.befrienders.org.my/
Lifeline MalaysiaTelephone counselling

Mon: 10am-12pm & 2pm-4pm
Tue: 10am-12pm
Fri: 10am-12pm & 2pm-4pm
Sat: 2pm-5pm
+60 3-4265 7995
www.lifeline.org.my
Monash University MalaysiaMental Health Hotline+60 124 311 562

Singapore

Institute of Mental Health National Healthcare Group24-Hour Mental Health Crisis Line6389 2222
National CARE Hotline24/7 National Care Hotline to help anyone facing stress or anxiety during the COVID-19 pandemic6202 6868
Samaritans of Singapore (SOS)Confidential 24 Hour Hotline providing emotional support for those in distress.1800 221 4444
https://www.sos.org.sg/
The Brahm CentreAssistline – Confidential emotional support via telephone

Mindfulness information

6655 0000 (Weekdays 9am-6pm)
8823 0000 (After hours)  
http://brahmcentre.com/

Sri Lanka

National Institute of Mental Health, Sri LankaMental Health Hospital0112-578234
CCC FoundationTelephone counselling service that provides emotional support and guidance for people facing difficult times.  Free and nationwide.1333 (Weekdays 8am-5pm)

South Korea

Korea Youth Counselling Centre24/7 Counselling centre for youth. Phone or online counselling, text and SNS options are available.1388  
https://www.cyber1388.kr:447/
Lifeline Korea24/7 Phone counselling service1588 9191 
https://www.lifeline.or.kr/

Thailand

Samaritans ThailandTelephone Counselling SupportBangkok  
(02) 713-6791 (English call back service within 24 hours), 24/7

Chiang Mai  
(053) 225-977/8 (Thai) 19:00 - 22:00 hrs (Mon, Tues, Thurs, Sat)
http://www.samaritansthai.com/
(02) 713 6793 (Thai) 12:00 to 22:00 hrs, 7 days a week

Department of Mental Health HotlineGovernment Organisation providing telephone counselling support.1323 
24 hours 7 days a week

Vietnam

Mai Huong Day Psychiatric HospitalHanoi public hospital offering a range of medical, psychological and psychiatric services.043.6275762 
To enquire about services and costs  
http://www.maihuong.gov.vn/