Counselling

Our counsellors will:

• listen without judgement
• help you manage your difficulties
• work with you to develop better ways of coping and problem solving
• refer you to external counselling services if your issues require ongoing support (Monash College provides short-term counselling)

This conversation is private so your counsellor will not talk about your problems to others.

To make an appointment to speak with a counsellor, please head to the Counselling Portal here, and follow the instructions below:

Please note:

• You will receive a text message appointment reminder one hour before your appointment time
• Appointments usually take about 45 minutes
• Make a time to talk with a counsellor when you don’t have class
• You can also log on to the Counselling Portal to change or cancel appointments you no longer need

Monash College has temporarily closed all physical campuses to students and staff until further notice due to COVID-19. However counselling is still available via phone or video. If you are feeling stressed, anxious or experiencing any personal or psychological problems, please make an appointment via the Counselling Portal.

For counselling after hours, on weekends or term holidays, students can contact any of the services below:

• External 24-hour phone counselling for Monash students on 1300 788 336
• Student after-hours assistance hotline on 1800 725 315 - this will provide any assistance, not just counselling, outside of normal business hours.

For support outside that offered by Monash

• Crisis support and suicide prevention - Lifeline on 13 11 14, or counselling with translation on 131 450. Ask to talk to Lifeline in your language. Calls at the cost of a local call from a landline and additional charges apply for mobiles.
• Beyond Blue - 1300 224 636
• Suicide prevention - Suicideline on 1300 651 251
• Support for teens and young adults - Kidshelpline on 1800 551 800
• Sexual assault - Sexual Assault Crisis Line on 1800 806 292 or 9349 1766
• Sexual assault and family violence - 1800Respect on 1800 737 732
• Men with family and relationship concerns - MensLine on 1300 789 978
• Drugs, alcohol and gambling - Turning Point on 1800 888 236
• Gambling problems - Gambler's Help on 1800 858 858

There are many actions you can take to look after your wellbeing and physical/mental health. Check out the information below for ideas, strategies and online resources that can help.

• Learn more about  Taking care of your mental health at home
• Find out about the importance of having a routine
• Learn how to manage uncertainty and anxiety or watch the video here.
• Find out more about stress management or watch the video here
• Find out about mindfulness or watch the video here
• Learn how to overcome procrastination or watch the video here.
• Find out how you can practise gratitude or watch our video here
• See our tips for Healthy sleep habits and sleep re-training or watch our video here.
• Learn some handy tips to build your self-confidence.

Although we cannot provide individual counselling appointments to students outside of Australia, we can provide a range of other counselling supports to you.

• You are welcome to email us so we can direct you to suitable resources and support. Other resources can also be found on the previous tab labelled Looking after your mental health.
• You can also attend any of the Counselling workshops and activities we provide by zoom. The best places to find the latest information about Counselling events and other support services is on College Connect and in the Student Services weekly Newsletter.

For students studying outside of Australia refer to our list of international mental health supports below:

You are encouraged to research the services in your home country. We provide the below for information purposes only. Monash College does not approve or endorse the services or the accuracy or suitability of the websites or their content. The links to third-party websites are provided for convenience only and may not be current. Monash College is not responsible for the contents of the linked websites. Users access those websites, and rely on the material contained in the third party websites, at their own risk. Third-party websites should have their own Terms of Use, which we encourage users to read.

Monash students have access to an external 24-hour phone counselling service.

From Australia: 1300 788 336
From Malaysia: 1800 818 356 (toll free)
From Italy: 800 791 847 (toll free)
From other countries: +61 2 8295 2917

Bangladesh

China

Hong Kong

India

Indonesia

Japan

Malaysia

Singapore

Sri Lanka

South Korea

Thailand

Vietnam