Digital versions of academic transcripts and replacement testamurs for English, Diploma and Foundation Year programs are available to Monash College students through My eQuals, a secure and trusted provider of certified digital documents.
My eQuals is used by universities throughout Australia and New Zealand. It allows you to securely share your documents online with anyone, including employers and other universities.
Academic documents available in digital format
If you’re currently enrolled at Monash College, you can purchase your academic documents in a digital format. You’ll also be able to provide potential employers (and other people) with a link (and password) so they can view a verified copy of the academic documents online.
Order and pay for your digital academic document Within 2 working days, you'll receive your digital academic document in My eQuals.
When your documents are available, you’ll receive an email in your Monash email address with details on how to register and log in to My eQuals
Your privacy
For details on how My eQuals collects and handles your personal information, see the My eQuals HES Privacy Policy.
Sharing your academic documents
You can share your academic documents in My eQuals in a number of different ways:
Option 1: Go to the Documents screen, select as the List view icon and click Share (in the Actions column).
Option 2: Go to the Documents screen, click the document that you wish to share and click Share.
Option 3: Create a learner profile in My eQuals, which includes your name, some details about you (including a photo, if you’d like) and the documents you want to share. Then share your profile. See this video for instructions.
At the completion of your English, Foundation Year or Diploma course, you will receive a set of digital exit documents - a certificate (if you are qualified) and academic transcript free of charge. It may take 3 working days after the release of results*. Your free certified digital copies last forever and you'll be able to provide these instantly for employment or study applications.
You will receive more information about this in your Monash email address after the release of results.
*for Diploma students finishing in October, your exit documents will be available after 1 November
My eQuals
The digital academic document is only available for students who have an active Monash account. The documents will be issued to My eQuals platform by using your Monash email address to login and receive the email notification to access the document.
Please make sure your My eQuals account uses the Monash email address, otherwise you won’t be able to view your academic document.
If you no longer have access to a Monash account, you can purchase a hardcopy academic document or a scanned academic transcript copy to your email via Pay Online
Please note that the ‘Digital Academic Transcript’ or ‘Digital Replacement Testamur’ via My eQuals is only available for these courses i.e. Monash English (3629), English Degree Program (3632), FY Standard (3611), FY Intensive (3622), FY Extended (3633) and all Diploma courses. Please select the document type carefully prior to submitting your request.
My eQuals
How secure are digital academic documents?
Instant, secure and environmentally friendly, My eQuals protects your credentials, guaranteeing the integrity and authenticity of your digital academic documents.
The underlying systems have been independently tested by security experts to ensure documents are authentic, tamper-evident and legally valid when viewed online. All documents have digital signatures that meet the legal requirements of certified digital documents in countries around the world.
These security features can't be guaranteed if you choose to print the digital documents, but you can still buy official, certified hard copies.
For details on how My eQuals collects and handles your personal information, see the My eQuals HES Privacy Policy.
Once you have purchased a digital document from ‘Pay Online’, when your documents are available, you’ll receive an email in your Monash email address with details on how to register and log in to My eQuals.
For completed students, you will receive more information about how to access your digital exit document via My eQuals in your Monash email address after the release of results.
Order and pay for your digital academic document Within 2 working days, you'll receive your digital academic document in My eQuals.
When your documents are available, you’ll receive an email in your Monash email address with details on how to register and log in to My eQuals
If you request for ‘Digital Academic Transcript’ or ‘Digital Replacement Testamur’ via My eQuals, you must have an active Monash email account. Without a Monash email account, you will not be able to access the documents. No refund will be provided if you do not have an active Monash email account yet you still continue with the order. If you are unsure, please email student.admin@monashcollege.edu.au to check whether you still have an active Monash email account. Alternatively, you can purchase a hardcopy academic document or a scanned academic transcript copy to your email via Pay Online.
The ‘Digital Academic Transcript’ or ‘Digital Replacement Testamur’ via My eQuals is only available for these courses i.e. Monash English (3629), English Degree Program (3632), FY Standard (3611), FY Intensive (3622), FY Extended (3633) and all Diploma courses. Please select the document type carefully prior to submitting your request.
If you are an existing user of My eQuals, when you request a digital academic document from Monash College for the first time, please check your Monash email address for the notification. You can always link to your personal email address once you register.
Remember, the digital academic document is only available via My eQuals for Monash College current students or past students who still have an active Monash email account. A notification will be sent to your Monash email address for you to log into My eQuals in order to access the documents. Without a Monash email account, you will not be able to access the documents.
If you want to link your My eQuals account to Monash email address, please follow the instructions below:
Sign into your existing My eQuals account
Select your name in the top-right of the screen.
A drop-down menu will appear.
Choose Profile/ Account settings.
Select Link another email.
Add the Monash email address you registered.
Check your Monash inbox for the verification code email from My eQuals.
Add the verification code in My eQuals and click Confirm.
Once you set up your My eQuals account using your Monash email address, the education provider is automatically linked.
My Monash College login/password isn't workingView
You can reset the password for your My eQuals account by clicking on the “Can’t Sign In?” link on the My eQuals login page. This will send a reset password email to the email address you used to register. Make sure you specify the same email address that you used to register. More information can be found here.
HARD COPY DOCUMENT
ViewClose
Can I still get a hard copy version of my documents?View
Yes. If you received digital versions of your academic documents, hard copy versions can be purchased here. Please note it may take up to five (5) working days for your request to be completed.
You can share your digital academic documents online to third parties by using My eQuals to generate a link to the document on the My eQuals site.
By sharing the document as a link, its verification remains intact. You can choose to share documents to certain email addresses and for limited periods of time.
You can share your academic documents in My eQuals in a number of different ways:
Option 1: Go to the Documents screen, select as the List view icon and click Share (in the Actions column).
Option 2: Go to the Documents screen, click the document that you wish to share and click Share.
Option 3: Create a learner profile in My eQuals, which includes your name, some details about you (including a photo, if you’d like) and the documents you want to share. Then share your profile. See this video for instructions.
I studied at Monash College but didn't complete the courseView
Digital academic documents are only available to be accessed or purchased by the current or complete or past students who still have an active Monash email account. Alternatively, you can purchase a hardcopy academic document or a scanned academic transcript copy to your email via Pay Online.
I am a current student, but there is no document in My eQuals accountView
If you log into My eQuals and don't have documents available, it could be because you have:
not yet purchased an official digital academic document through our ‘Pay Online’ portal
not linked your Monash email into your existing My eQuals account
purchased a digital academic document but it hasn't arrived. Once it's in My eQuals, you'll receive an automated email confirming your digital academic document is ready. If you haven't received this email within two working days, check your spam/junk folder. If it's not there, contact student.admin@monashcollege.edu.au for assistance
an encumbrance (block), so your documents haven't been uploaded into My eQuals. Contact student.admin@monashcollege.edu.au for assistance.
My documents have been revoked. What does this mean?View
Monash College can revoke documents if they are incorrect, or if they are replaced by newer versions. For instance, you may request a digital academic transcript numerous times throughout your studies. Each time a new digital academic transcript is issued with your up-to-date results, the old version is revoked.
If a document is revoked then any shares are also revoked, and third parties will no longer be able to access the documents. This means that you would need to re-share your documents if you shared an old version of your digital academic transcript or any other document. It also means that third parties will only have access to current documents.
Highly recommended to use the Google Chrome's browser. Alternatively, try with a different browser except Internet Explorer.
If I apply for replacement, will my existing digital testamur be updated?View
Yes. Your existing digital testamur will be replaced with the digital replacement testamur. Replacement testamurs are issued in the current testamur style, but will show the original date of course completion and the date of re-issue.
It’s a good idea to update your My eQuals profile so you can access your digital academic documents when your Monash account expires. You can connect your My eQuals account to a personal email or social media account in the Profile or Account settings.
If you’re experiencing issues with My eQuals, please make sure you’re using the latest version of Chrome, Firefox, or Safari. If the issue continues, you can reach out to support at ‘Ask a question’ form: Learner FAQs — My eQuals Australia. One of the My eQuals team will attend to your inquiry directly.
