Financial/employment issues

If you’ve suffered a sudden loss of income or employment, you need to provide one of these supporting documents.

Acceptable supporting evidence:

  • Practitioner certificate
    • In this certificate, a practitioner (e.g. financial adviser, lawyer or social worker) registered with a relevant professional body must state that circumstances beyond your control have prevented you from completing your assessment on or before the set date. They don’t need to give details about your financial issues, but they must say when you’ve been affected by this and for how long.
    • The certificate should be on the practitioner’s letterhead, signed and dated.
  • Employer (or former employer) letter
    • In a letter, your employer or former employer must provide enough detail to show how circumstances beyond your control have prevented you from completing your assessment on or before the set date.
    • The letter should include employer contact details and ideally be on their letterhead. It should also be signed and dated.